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Privacy and Terms

Terms and Conditions

Welcome to Rocketstars Academy ! 

Rocketstars Academy is a trading name of  Australia Embellished Education Association Group Pty Ltd which is known and trading as AEEA Group. 

Please kindly take the time to read these terms and conditions. We understand it is time consuming but it’s imperative that both AEEA Group and our customers have clear agreement on contractual oblications you and AEEA Group are committed to ensure we can deliver service as prescribed.

These Terms and Conditions of Use (the “Terms and Conditions”) apply to the Rocketstars Academy’s web site located at www.rocketstars.com.au, and all associated sites linked to www.rocketstars.com.au by Australia Embellished Education Association Group Pty Ltd, its subsidiaries and affiliates, including Australia Embellished Education Association Group Pty Ltd sites around the world (collectively, the “Site”). The Site is the property of Australia Embellished Education Association Group Pty Ltd. (“AEEA GROUP”) and its licensors. 

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE. 

Australia Embellished Education Association Group Pty Ltd reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms and Conditions of Use, at any time. It is your responsibility to check these Terms and Conditions of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Australia Embellished Education Association Group Pty Ltd grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

Definitions

“We / Us ”.: Australia Embellished Education Association Group Pty Ltd Trading as Rocketstars Academy and AEEA Group any of our subsidiaries, affiliates, employees, officers, agents or assigns.

“Services”: Tutorials, classes and trainings offered by Australia Embellished Education Association Group 

“Waitlist fee”: A fee charged by Australia Embellished Education Association Group Pty to reserve a user subscription to a particular study course or program. For example, if a student would like to enrol into a 10-week English course, we will charge $33 inclusive of GST to reserve one user subscription for this student before the course is available. This $33 includes $10 which is a reservation processing cost and is not refundable in any circumstances.

When the student proceeds to the study and start to pay for the tuition fee, this $33 will be applied in full as a credit to reduce the total payment to AEEA Group. If a student withdraw this reservation before a course is available, only $23 will be refunded while $10 is to cover the reservation processing cost.

Service provider

Rocketstars Academy’s services are provided by, and you’re contracting with:

Australia Embellished Education Association GROUP PTY LTD

organised under the laws  and operating under the laws

Service Subscription

This subscription may includes a user account with unique identification number named as ‘Student ID Number’ and a right of access to our facilitie including but not limited to training venue, website and internet resources. It is the user’s obligation to manage the subscription and AEEA Group does not have a duty to verify whether a subscription is being used by the legitimate user especially in a circumstance related to online training and online resource access.

Age Requirement for the use of Service Subscription

 18 is the minimum age to manage your own subscription to our services. If you’re under 18 years old, you must have your parent or legal guardian’s permission to manage your subscription and access to our facilities. Please have your parent or legal guardian read these terms with you. If you’re a parent or legal guardian, and you allow your child to use our service, then these terms apply to you and you’re responsible for your child’s activity on the services.

Content

The content on our sites includes things like text, code, software, video, music, sound, graphics, photographs, illustrations, artwork, names, logos, trademarks, service marks and other material which is protected by intellectual property laws (eg copyright, patents, and registered trademarks and designs), as well as other legal rights and actions. The sites include content which we own or control, as well as content which is owned or controlled by other parties, which we licence.

Although the accuracy of content in our sites are  maintained by care and precautions we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on sites or on any linked site. The information contained on sites should not take the place of professional advice.

Trademarks

The trademarks and logos are trademarks of Australia Embellished Education Association Group Pty Ltd . Use of these trademarks is strictly prohibited except with our express, written consent.

Passwords and logins

You are responsible for maintaining the confidentiality of your Subscription related ID, password or account details and for all activities carried out under your password and log in. You may be held liable for losses incurred by Australia Embellished Education Association Group Pty Ltd or any other user of or visitor to the Site due to someone else using your ID, password or account as a result of your failing to keep your account information secure and confidential.

You may not use anyone else’s ID, password or account at any time without the express permission and consent of the holder of that ID, password or account. ID, password or account cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

 

Links

Our sites may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to you. Such Linked Sites are not under Australia Embellished Education Association Group Pty Ltd control, and Australia Embellished Education Association Group Pty Ltd is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.

Third party involvement

We may partner with different organisations to enrich our students’ learning experience. To delivery our service, you required to provide personal information to one of our partner organisations, or to comply with additional terms and conditions. For those services, you may not be able to enrol in or complete it without agreeing to the third party terms. Where it is required, when you enrol in a program supported by a third party, you are taken to agree to those party’s terms and conditions, as well as their privacy policies.  Otherwise, you will be taken to agree to those party’s terms and conditions when you use the particular service or function.  

Limitation of Liability

Except where prohibited by law, in no event will Australia Embellished Education Association Group Pty Ltd be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Australia Embellished Education Association Group Pty Ltd has been advised of the possibility of such damages. We take no responsibility for the accuracy of any of the content or statements in relation to our Services. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy. Further, all of our Services are provided without a warranty with the exception of any warranties provided by law. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Indemnity

You agree to indemnify and hold Australia Embellished Education Association Group Pty Ltd, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Australia Embellished Education Association Group Pty Ltd by any third party due to or arising out of or in connection with your use of the Site.

Confidentiality

All personal informationprovide by you will be dealt with in a confidential manner in accordance with our Privacy Policy. In an event of outside of our control, we cannot guarantee that all aspects of your use of our sites will be confidential due to the potential ability of third parties to intercept and access such information. 

Communication

It is your responsibility to promptly communicate in writing with Australia Embellished Education Association Group Pty Ltd to ensure your contact details are up to date.  Any contact details’ update will only be executed by us based on your written instructions.

Timetable changes

All timetables are subject to change. Rocketstars Academy makes no guarantee as to class availability. All changes in timetables will be communicated directly from the involved offices or divisions .

Offer of Placement

To secure a placement in class students are required to enroll in a minimum of one full Rocketstars School Term. The $33 waitlist fee will only be partially refunded if the student has not been offered the class requested within 6 months of payment being made. 

It is your responsibility to promptly contact Rocketstars centre to enrol in the offered class. The class offered will be held for only 24 hours. Failure to notify Rocketstars centre after you have been offered a class will result in you losing priority. If a class has been offered twice and you have not made contact with Rocketstars centre within 24 hours, you will be effectively removed from the waitlist. It is your responsibility to inform Rocketstars centre of any schedule change. It is your responsibility to contact Rocketstars centre to put through a request to be put on the waitlist for additional days and times. Refusing a class offer will forfeit your right to ask for a refund. Change of mind within 6 months of payment will incur a $10 administrative fee. 

Once you enrol after being offered a placement, the waitlist fee will roll over to cover your enrolment fee.

Before enrolling, please ensure you able to commit to attend the program/course for the full term as no early withdrawal will be allowed and no refund or credit will be given, in a very special event where the children hospitalization or disability that prevent a child from continuing to study, please provide the official evidence and a written application about intention to withdraw to our head office. The funds will not be guaranteed, and could be less than your tuition fee paid.

 

Fee Payment

Payment options include;

  • Cash (limited centres)
  • Paypal (from the 1st Jan 2020 payments via Paypal are subject to a 2.6% surcharge)

Fee increase made by paypal may applied 

  • Direct Debit
No Make-up classes

Rocketstars Academy does not offer make-up classes arrangment. 

Price increases

It is your responsibility to check upon on the enrolment in regarding to the price change.

Suspension of Students

Australia Embellished Education Association reserves the right to suspend students/families for non-payment of tuition or inappropriate conduct.  We expect all students, parents and teachers to treat each other with respect and consideration.

Changes to conditions

The above terms and conditions may be changed at the discretion of management and will be communited to customers with updates on our ‘Terms and Conditions’ listed on our website.

Cancellation of course/Change of teacher

Australia Embellished Education Association Group Pty Ltd reserves the right to withdraw any course or to change an teacher for any reason at any time without notice or liability. In the event of absence of teacher due to illness or personal emergencies, replacement teacher will be offered and no refund or credit will be offered

Photography, Video and Promotional Consent

Parent or legal guardian provide consent for Australia Embellished Education Association Group Pty Ltd  and any of its related and associated entities to use and display a photograph of a Child in any advertising, marketing or promotion undertaken by Australia Embellished Education Association Group Pty Ltd  using any advertising, marketing or promotional medium, including but not limited to: 

  • Facebook pages; 
  • website; 
  • print media; 
  • electronic media; 
  • promotional boards; 
  • promotional banners; 
  • promotional flyers; and 
  • any other form of advertising, marketing or promotion undertaken by Australia Embellished Education Association Group Pty Ltd . 

 

At any time, the withdrawal of this consent required to provide to Australia Embellished Education Association Group Pty Ltd with written notice. 

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Rocketstars Academy, part of Australia Embellished Education Association.  Copyright 2020   |   ABN 16 637 356 097   |   Privacy and Terms