Find the policies for your booking

For a new booking

Use the current policy hub for enrolment terms, privacy, child safety and the complaints process. Activities and booking types may have different arrangements; ask the team about anything unclear before making a commitment.

For an earlier purchase

Historical purchase terms retain their original scope. Current terms do not automatically replace those of an earlier purchase. Keep your booking reference when contacting the team.

This page helps you find the existing documents. It does not introduce new booking terms or remove rights under Australian Consumer Law.